Procedures to be followed if an accident or Sudden Illness occurs

Procedures to be followed if an accident or sudden illness occurs


Employees need to:

  • Take any action required to deal with the immediate risk
  • Contact the emergency services if necessary
  • Contact your supervisor and make them aware of the situation
  • Ensure the incident is properly recorded in accident book

Reporting an accident in the workplace

Active requires employees to report workplace accidents so that Active can thoroughly investigate the matter and take steps to prevent them from recurring in the future. There are various types of workplace accidents that must be reported and these include deaths, major injuries, injuries that require an employee to miss work for more than a seven day period, work-related diseases, dangerous occurrences, and incidents where a member of the public is taken directly to hospital for treatment.

Use to answer question 13.4b of the Care Certificate

If an Accident or Incident Occurs Employers need to:

  • Assess the kind of investigation needed
  • Report the incident as required to the enforcing authorities
  • Investigate (what happened and why?)
  • Take action to stop something similar happening again

A manager will complete the Active Accident/Incident Report Form and ask you for details pertaining to the accident. An entry should be made in the accident book as soon as possible after the accident/incident but in an event no later than the end of the day.

The accident book is kept in the main office and in the centres, and is analysed regularly to identify any patterns, so that appropriate action can be taken to make the situation safe again.

Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (1985 as updated in 2013) RIDDOR

These regulations place responsibility on employers to report accidents at work (dangerous occurrences) and diseases to the Health and Safety Executive including those which may be infectious or contagious and those which may develop as a result of work (industrial/occupational diseases). Employers can be fined if they fail to report them.

  • If someone is off work or not able to do their usual work tasks (whether an employee or self employed) for over seven consecutive days after an injury then it must be reported within 15 days of the accident taking place.
  • Accidents must be recorded, but do not need to be reported where a worker a unable to work for three or fewer consecutive days.
  • Accidents which do not result in death must be reported if they result in an injury and the person is immediately taken to hospital.
  • All deaths in workplace must be reported

Use to answer question 13.1f   of the Care Certificate

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