Key features of person-centred working

If you are supporting an individual in person centred way, the individual will be:

  • Enabled to state their views and opinions about their lives and their own care and support
  • Enabled to state their views and opinions and listened to when they express these
  • In control of the way in which services are provided to them e.g. they have control over how, where and when their needs are met and who assists them with the support they need
  • Enabled to maximise their independence by being able to continue to use the skills they have and build on these to regain or develop further levels of independence
  • Fully involved in assessing their own needs and drawing up their support plans, care plans and one page profiles
  • Fully in control of decisions about the risks they wish to take and in deciding on how these are to be assessed and managed
  • Fully in control of who should and should not be present when their needs are being assessed and discussed
  • Able to choose who supports them
  • Able to challenge the quality of a service without fear of it having negative consequences e.g. enabled to make a complaint
  • Regarded as having strengths, abilities and potentials which need to be recognised and used as the starting point for meeting their learning needs
  • Regarded as a partner and equal when engaged with professionals to work in partnership, designing, determining and reviewing the services they require and receive
  • Respected and shown respect by those who are engaged and enabling them
  • Are enabled to determine what they themselves consider to be respecting their rights, privacy and dignity rather than using other people‚Äôs definitions of these
  • Seen as a whole person who has a right to a quality of life and not just to having fundamental needs met
  • Is seen as a person first and not labelled or stereotyped

Use to answer question 5.7a of the Care Certificate

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