CATEGORY 1 – COMMUNICATION
Mark Vincent
“Mark has been working with a client on Saturdays at the day centre and has had a calming and positive effect on this particular client. Mark’s client behaviours are well managed and have decreased whilst working with him and as of recent has been choosing to spend more time in social areas, opposed to just the sensory room. This is due to Mark’s style and approach to working, Mark is patient and reassuring and most importantly is not intimidated by his displays of challenging behaviour. Mark is very observant, he acknowledges his client’s facial expressions and body language for signs of frustration, which he will then go on to encourage a different activity so that the frustration does not escalate.”. – Simone Kelly – Group Leader
Mark – “I stay calm and give off a positive vibe around my client so that he also stays calm throughout the day, I encourage him to spend time downstairs so he can socialise with his peers and try to join in with more activates at the centre.”
CATEGORY 2 – POSITIVE BEHAVIOUR MANAGEMENT
Christopher Thompson
“Chris has been persistent with working towards his client’s outcomes, he is trying his best to understand what his needs are and communicates well with me when working as a team. Chris meets with me and we discuss what his client has been like in his experience compared to mine so that together we can work out his likes and dislikes.” – Martin Brook – Positive Behaviour Manager
Chris – “I communicate well with the seniors and pass on information about any changes to the client, this way we can ensure a person-centred service.”
CATEGORY 3 – CENTRE ROTA STAR
Charlie Durkin
“She has covered extra shifts when we had late unexpected sickness, changing her plans to do so. Charlie has shown a positive attitude, she always has a smile and bubbly personality.” – Julie Bailey – Rota Co-ordinator
Charlie – “I have made sure Julie knows that I am always available for her to call me to see if I can cover a shift, if I cant move around my own plans outside of work to help cover a shift then I will let Julie know straight away.”
CATEGORY 4 – OTHER VALUES
Kristian Kuderenko
Kristian’s hard work has been recognised by a Professional DOL’s Specialist Practitioner, he sent the following compliment to Active – “I would like to thank Kristian for being calm, reassuring and patient whilst supporting his client with his new safe space”. – Ben Garside – DOL’s Specialist Practitioner
Kristian – “ I hold a good professional relationship with my client and his family, I communicate well with his mother and work consistently so that I can recognise any changes in his moods, likes and dislikes.”
CATEGORY 5 – HOME CARE ROTA STAR
June Hobson
“June is a very reliable and helpful staff member, she is great at communicating with the rota team, she always lets us know if she can help out with extra shifts. Thanks June!” – Zee Faridi – Rota Senior
June – “Communicating quickly with the rota team ensures an efficient and stress-free environment”
CATEGORY 6 – OFFICE STAR (INCLUDING TRAINERS AND GROUP LEADER’S)
Julie Bailey
“Julie is our transport problem-solving expert. She goes out of her way to ensure smooth effective troublefree transport to the extent of getting up at 5 am every day when her own car broke down, just so she could be at work before the buses went out!” – Sharon Weavill – Day Centre Manager
Julie – “I am lucky to work with such an amazing, supportive team, there are no great people only great challenges which we rise to meet.”
