CATEGORY 1 – COMMUNICATION

Steph Denison – “Michelle Davies (Senior Support Worker) attended the Communication Champions meeting on your behalf. Hannah was impressed with the strategies you implement following meetings. Hannah was also impressed with how you communicate with the client’s staff team to ensure the relevant communication strategies are put in place.” Hannah Searle – Speech and Language Therapist

CATEGORY 2 – POSITIVE BEHAVIOUR MANAGEMENT

Kelly Jennings – “For stepping up to the mark and becoming a crucial part of a service users team. Kelly has excellent attendance and punctuality. Her hard work and resilience along with a few others has made it possible for a service user to get their wish to return home.” Martin Brook

CATEGORY 3 – CENTRE ROTA STAR

Josh Thomas – “Josh went above and beyond to contribute during the snow days by helping to contact other staff and some clients too! Josh is always willing to help wherever possible.” Julie Bailey

CATEGORY 4 – OTHER VALUES – Adaptability

Tracey Stevens – “The support is wonderful and I really look forward to the visits. Staff do a wonderful job. I’d be lost without them” Audrey Ayres – Service user

“Thank you to Tracey Stevens, who having checked the weather, did Audrey’s visit earlier in the week to avoid her missing out on her hours”. Martin Brook

CATEGORY 4 – OTHER VALUES – Compassion

Sameena Lunat – “Sameena has gone to exceptional measures to care for her client when her client’s father was hospitalised. Sameena has been really professional and treated the whole family with complete compassion.” – Karen Pogson

CATEGORY 5 – HOME CARE ROTA STAR

Michelle Nimblet – “Michelle is a new starter that has come on board and has been reliable from the start. Staff and service users have acknowledged how good she is, she has settled in perfectly!” Daisy Hall

CATEGORY 6 –  OFFICE STAR (INCLUDING TRAINERS AND GROUP LEADER’S)

Kerry Wood – “Kerry always calls and communication is great. All the staff team are great. Support offered to the family as a whole is great” Abdul Hashas – Service user family member